COVID-19 UPDATE

Updated August 14, 2021

Hello everyone!

We are so thrilled to open our doors to you during the COVID-19 pandemic and we still want you to enjoy Puerto Rico while being safe in our surroundings and common areas. So here is what we are doing for the safety of each one of our guests. 

COVID-19 

As established by the new Executive Order 2021-062, starting August 16, all of our guests must present the vaccination card with the vaccines accepted by the FDA and the CDC or a negative COVID-19 test taken no more than 72 hours before your arrival,(negative result must be from either a nucleic acid amplification test ("NAAT") or an antigen test). If you have either one of them, you can easily send them to our email address by clicking here

Important, if the guest does not present a negative test or vaccination card, the hotel will proceed with other actions to secure the well being and safety of all of our guests.

Spanish Version

 

Como establecido en la nueva As established by the new Orden Ejecutiva 2021-062, comenzando el 16 agosto, todos nuestros huéspedes deben presentar la tarjeta de vacunación con las vacunas aceptadas por la FDA y la CDC o una prueba COVID-19 negativa tomada no más de 72 horas antes de su llegada (el resultado negativo debe ser de una prueba de amplificación de ácido nucleico (" NAAT ") o una prueba de antígeno). Si tiene alguno de ellos, puede enviarlos fácilmente a nuestra dirección de correo electrónico haciendo clic aquí

Importante, si nuestros huéspedes no presentan algunas de las dos opciones al momento de hacer registro, tomaremos las medidas necesarias para asegurar el bienestar y seguridad de todos nuestros huéspedes y equipo de trabajo.

HAND SANITIZER STATIONS

We have placed throughout our hotel hand sanitizer stations to keep it clean when going to the pool, or getting a bite on the restaurants nearby. Be sure to always have one with you when going out.

TEMPERATURE AT ENTRY

We will be taking temperature to each person entering our hotel just to confirm the temperature is not too high that it may be a fever, if you feel sick by any chance, please let our Front Desk Team be aware to take the proper attention needed.

POOL SCHEDULE

Our pool is open to the public, but we are limiting it to be available for a room for a period of two hours. We are assuring this for the safety of each person in the hotel. Our personnel will be there when the schedule time is finished to disinfect the tables and chairs.

HOUSEKEEPING 

We are limiting the housekeeping service to be given each two day during your visit. This modification has been made to secure the guests and our employees well being and safety. If towels are needed, you may request them by contacting our Front Desk Team and it will be made available and the used one will be needed to be put in a bag provided outside the room. 

TRAVEL GUIDELINES

For more information on what is happening in Puerto Rico such as curfew, establishment available and other COVID-19 inquiries, visit

https://www.discoverpuertorico.com/info/travel-guidelines